Is America First Credit Union a good company to work for?

America First Credit Union has an overall rating of 3.5 out of 5, based on over 540 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 56% of employees would recommend working at America First Credit Union to a friend and 55% have a positive outlook for the business. The best reviews about America First Credit Union have been left by employees working as Branch Manager , Lead Teller and Bank Teller .

Does America First Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, America First Credit Union employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at America First Credit Union. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at America First Credit Union?

56% of America First Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated America First Credit Union 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at America First Credit Union?

Teller (106) , Bank Teller (36) , Loan Officer (26) , Lead Teller (20) , Consumer Loan Officer (16) , Branch Manager (11) , Assistant Manager (8) , Member Service Representative (7) , Consumer Loan Originator (5) , Contact Center Representative (5) , Manager (5) , Mortgage Loan Officer (5) , Escalations Specialist (4) , Service Center Lead Teller (4) , Universal Banker (4)

What are the pros of working at America First Credit Union according to real employee reviews?

"Also great benefits!" ((in 54 reviews)); "The people are great and fun to work with!" ((in 22 reviews)); "Good benefits and good culture" ((in 21 reviews)); "o Great management" ((in 20 reviews)); "Good training" ((in 19 reviews))

What are the cons of working at America First Credit Union according to real employee reviews?

"The pay at America First Credit Union is low compared to many of its competitor credit unions." ((in 117 reviews)); "Communication gap between upper management and front" ((in 9 reviews)); "Pay is far from fair and annual raises are a joke." ((in 7 reviews)); "Bad company to work for, so much favoritism" ((in 4 reviews)); "Leadership does not actually care about tellers." ((in 3 reviews))

What are employees saying about America First Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about America First Credit Union layoffs and their outlook for job security at America First Credit Union in 2026.

What are the top reviewed America First Credit Union locations?

Salt Lake City , Ogden , Roy , Riverdale , West Jordan , Sandy , West Valley City , Orem , Taylorsville , Logan , Centerville , Kaysville , American Fork , Provo , South Jordan , Clearfield , Layton , Draper , Herriman , Mesa , Las Vegas , Vineyard , West Valley , Saint George , Birmingham , Brigham City , Heber City , Providence , Farmington , North Salt Lake

America First Credit Union reviews

3.5

56% would recommend to a friend

(538 total reviews)

Thayne Shaffer

81% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

America First Credit Union has an employee rating of 3.5 out of 5 stars, based on 538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The America First Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

538 reviews

3.0

Apr 25, 2022

Teller

Crumbl cookies

Recommend

CEO approval

Business Outlook

Pros

Retirement, vacation days, sick leave

Cons

Boring, don’t get paid much

America First Credit Union Response

4y

Thank you for taking the time to give us your feedback! We are consistently evaluating compensation in the marketplace to ensure competitive pay for our employees. In addition to competitive pay, we also offer a competitive benefits package to further support our employees’ and their families. We take all feedback seriously, and we want to assure you that we have procedures and standards in place to ensure all our employees have a positive experience. Thank you again for your review!

3.0

Apr 24, 2022

Okay but outgrown

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Upward mobility and skill development

Cons

Short staffed, pay us lower than competitors, moving towards more sales motivation without compensation

America First Credit Union Response

4y

Thank you for sharing your feedback, both positive and constructive. Our focus is to continually improve our practices. We take all feedback seriously, and we want to assure you that we have procedures and standards in place to ensure all our employees have a positive experience.

3.0

Apr 22, 2022

Okay Job

Bank teller

Recommend

CEO approval

Business Outlook

Pros

Only daytime hours, decent environment, air conditioning, helpful to learn skills

Cons

Difficult to get time off, frustrating people (employees and customers), lower pay than other credit unions.

America First Credit Union Response

4y

Thank you for your feedback! At America First, we assess pay on an annual basis, to reflect geography, and as the market changes. We take all feedback seriously, and we want to assure you that we have procedures and standards in place to ensure all our employees have a positive experience. Thank you again for your review and we will share it will our team!

Viewing 211 - 213 of 538 Reviews

Jobs at America First Credit Union