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American Addiction Centers

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American Addiction Centers reviews

3.0

36% would recommend to a friend

(402 total reviews)

Dr. David Hans and EJ Boschert

35% approve of CEO

28% positive business outlook

American Addiction Centers has an employee rating of 3.0 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have an average working experience there. The American Addiction Centers employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

402 reviews
1.0
Aug 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Healthcare for individual provided at no cost. Options to purchase discounted company stock Some great sales people who genuinely want to save lives.

Cons

Unfair tier system for inbound calls leading to a select few people getting the best calls and subsequently 5-10k larger paychecks - despite all sales representatives having the same job title. Manager encouraged dodging questions and giving vague answers to clients about treatment costs leading to upset clients later being stuck with 10-20k bills. Upper management hardly listens to any feedback. Sales reps are encourage to call, text, & harass clients 5-6 times a day even when client don't answer (under the guise of saving lives when its really all about making money and who has insurance vs who doesn't) Manager told multiple sales representatives they are "too professional" when they truly wanted to be fair to client and provide great service without all the misleading sales tactics. Dealing with 2-3 extremely uncomfortable "Black" jokes "Latino" or "White" jokes almost once a week. Plantation mentality from upper management. Job is awful once you realize it's not really about saving lives and is instead just about making money off people struggling and desperately looking for help.

1.0
Dec 27, 2015

Therapist

Recommend
CEO approval
Business Outlook

Pros

Prepare to have the life sucked out of you.

Cons

Total lack of regard for staff and clients. CEO is condescending, arrogant, narcissistic and overall just a liar. Not sure if he reflects the corporate management style but who would know? They have no involvement with the staff of Greenhouse. There is no system of rewards and fair compensation. You burn out and leave. The turn over rate is astronomical. Colleagues do the best they can in an horrible work environment. There is no admission criteria except financial ability. There are two sides to every story and the company has mastered the art of rationalizing negligence, incompetence, and overall lack of care to justify any constructive criticism. For a multimillion dollar company this company provides no resources for its staff and its clients and everything is done with minimal investment. Growth potential-none. The CEO is just downright abusive and a dictator. As a result of the management style, people have just lost motivation and do the minimum to stay off the radar.

2.0
Dec 4, 2018

Untapped Potenial

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are knowledgeable, hard-working people at every level of the organization. They are passionate about what they do.

Cons

No one seems truly empowered to effect change. There is disfunction at every level of the organization, period.

Viewing 13 - 15 of 402 Reviews

Glassdoor has 413 American Addiction Centers reviews submitted anonymously by American Addiction Centers employees. Read employee reviews and ratings on Glassdoor to decide if American Addiction Centers is right for you.