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      American Airlines

      Engaged Employer

      American Airlines reviews

      3.6

      63% would recommend to a friend

      (8,800 total reviews)
      avatar

      Robert Isom

      39% approve of CEO

      48% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.4

      Work/Life balance

      3.4

      Career opportunities

      3.3

      Culture & values

      2.8

      Senior management

      American Airlines has an employee rating of 3.6 out of 5 stars, based on 8,800 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      5.0
      Feb 11, 2021

      Wonderful Company

      Flight attendant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The care about you, Doug Parker (CEO) is working hard to make it a better place to work.

      Cons

      Difficult schedules can upend personal life— have to be ready for that.

      3.0
      Jun 30, 2019

      Rollercoaster

      Senior analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Challenging work Great co-workers Travel benefits Incredibly interesting field to learn about. Projects were exciting and you were allowed to make major decisions if you cared enough to do so. Lots of kind, smart people doing their best.

      Cons

      No opportunities for growth Very high workload Incredibly political Management is not at all transparent Bullies go unchecked The culture is going downhill--fast. Leadership says all the right things but then nothing comes of it. Very hierarchical with lots of hoarding of opportunity. You may enjoy it if you're in leadership, but anyone Level 4 and below has a much different experience.

      4.0
      Dec 14, 2017

      Flight attendant

      Flight attendant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great health benefit. Good travel benefit. 401K. Crazy amount of protection from the union. Job security. Flexibility. Very little supervision. The company is growing and very fast and lots of changes, with almost 4 years seniority I can get days I want off already.

      Cons

      I was personally impacted by the uniform crisis therefore had concerns about my health at work. Long days and little sleep sometimes. Some of the coworkers are very negative and not fun to be around, but trips are only about 1-3 days. I have been to many bases and DFW is definitely not my favorite.

      Viewing 34 - 36 of 8,800 Reviews
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      Glassdoor has 9,926 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.