American Airlines reviews

3.6

63% would recommend to a friend

(8,796 total reviews)
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Robert Isom

38% approve of CEO

48% positive business outlook

American Airlines has an employee rating of 3.6 out of 5 stars, based on 8,796 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

9K reviews
2.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Flight benefits! Meet amazing passengers! Easy job …. After your 6 months probation.

Cons

Scheduling is 5 days even though you’re working part time. No matter what shift you get most shift options still suck. You will have to make deals constantly with other coworkers to try to get certain days off that you may need since scheduling is made by bids. If you’re not a people person and not willing to suck up to coworkers to get help with shifts may not be the job for you. Lastly you will ALWAYS work on weekends.

Viewing 55 - 57 of 8,796 Reviews

Glassdoor has 9,922 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.