American Airlines reviews

3.6

63% would recommend to a friend

(8,800 total reviews)
avatar

Robert Isom

39% approve of CEO

48% positive business outlook

American Airlines has an employee rating of 3.6 out of 5 stars, based on 8,800 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

9K reviews
3.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Your coworkers will be the reason you stay a little longer than you should. Main Campus is amazing. Flight benefits are the best in the industry. Learn what you can, and move on.

Cons

No room for growth and very little opportunity for advancement. Leadership is lacking, pay is very much lacking, training is non existent. You must learn the job on your own. The company is struggling with profitability, creating a very low pay scale for employees that keep the business running, while board members take millions home in pay and benefits.

3.0
Feb 19, 2026

Fun but draining

Recommend
CEO approval
Business Outlook

Pros

Super fun, love the travel. It was a great 2 and a half years. Flexibility being able to drop trips, explore new cities, and free standby flights

Cons

Reserve wears on you. Everything is seniority based. It’s a great job but hard to be married and unexpectedly get called in for 4 days

Viewing 103 - 105 of 8,800 Reviews

Glassdoor has 9,926 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.