American Airlines reviews

3.6

63% would recommend to a friend

(8,800 total reviews)
avatar

Robert Isom

39% approve of CEO

48% positive business outlook

American Airlines has an employee rating of 3.6 out of 5 stars, based on 8,800 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

9K reviews
2.0
Feb 13, 2026
Recommend
CEO approval
Business Outlook

Pros

- good work-life balance - flight benefits - headquarters has nice campus

Cons

- low quality talent and culture - lags behind industry in innovation/technology - lower compensation than industry

3.0
Feb 10, 2026

times have changed

Recommend
CEO approval
Business Outlook

Pros

it was good when I started 10 years ago

Cons

you're just a number, a cog in the machine. profit sharing is absolute minimum.

3.0
Feb 9, 2026

PM

Recommend
CEO approval
Business Outlook

Pros

Flight benefits Status and learning opportunities

Cons

Small pay compared with industry No budget for anything team building is all on employees dime

Viewing 109 - 111 of 8,800 Reviews

Glassdoor has 9,926 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.