American Airlines reviews

3.6

63% would recommend to a friend

(8,795 total reviews)
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Robert Isom

38% approve of CEO

48% positive business outlook

American Airlines has an employee rating of 3.6 out of 5 stars, based on 8,795 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

9K reviews
5.0
Jun 4, 2026

good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good working env can join.

Cons

no free food provided to me. very bad

3.0
Jun 3, 2026

Good work-life balance but complicated hierarchy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

WLB is good, not really many overtimes

Cons

Company's hierarchy is pretty deep, be careful who you deal with

Viewing 25 - 27 of 8,795 Reviews

Glassdoor has 9,920 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.