Item: American Auto Shield
Rating: 3
Author: Anonymous employee

Question 1

Does American Auto Shield pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, American Auto Shield employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at American Auto Shield. This rating has improved by 3% over the last 12 months.

Question 2

How satisfied are employees working at American Auto Shield?

Accepted Answer

29% of American Auto Shield employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated American Auto Shield 2.9 out of 5 for work life balance, 2.5 for culture and values and 2.3 for career opportunities.

Question 3

What are the top reviewed jobs at American Auto Shield?

Accepted Answer

Claims Adjuster (40), Customer Service Representative (13), Automotive Claims Adjuster (4), Auto Claims Adjuster (3), Mechanical Claims Adjuster (3), Payment Processor (3), Supervisor (3), Automotive Mechanical Claims Adjuster (2), Claims Customer Service Representative (2), Claims Specialist (2), Claims Team Lead (2), Customer Service Representative (CSR) (2), Team Lead (2), Technical Claims Adjuster (2), Technical Claims Specialist (2)

Question 4

What are the pros of working at American Auto Shield according to real employee reviews?

Accepted Answer

"The pay is good and there is opportunity for overtime if you want it." ((in 22 reviews)); "They let you work from home which is great" ((in 22 reviews)); "Good people at the entry and mid" ((in 9 reviews)); "The benefits are good." ((in 7 reviews)); "Good coworkers." ((in 3 reviews))

Question 5

What are the cons of working at American Auto Shield according to real employee reviews?

Accepted Answer

"Poor management, lack of upward movement, inconsistent messaging" ((in 10 reviews)); "The company has been eliminating or drastically downsizing on all non customer facing departments including but not limited to: quality assurance, legal, HR, training, ETC." ((in 6 reviews)); "Bad Managers If you are in Colorado, they are moving to 3 days in office starting in November/December 2023." ((in 4 reviews)); "Leadership is always looking to cut costs, often at the expense of employees." ((in 4 reviews)); "Nepotism runs rampant in management, from the very top (TT) down." ((in 3 reviews))

Question 6

What are employees saying about American Auto Shield layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Auto Shield layoffs and their outlook for job security at American Auto Shield in 2026.

Question 7

What are the top reviewed American Auto Shield locations?

Accepted Answer

Lakewood, Denver, Phoenix, Houston, Colorado Springs, Saint Louis, Tampa, Saint Peters, Dallas, Arvada, Colorado City, Miami, Orlando, Arizona City, Glendale, Tucson, Louisville, Corpus Christi, Arlington, Munford, Indianapolis, Cleveland, Golden, Westminster, Fort Lauderdale, Oviedo, Jeff, Highlands Ranch, Coconut Creek, Florida City

American Auto Shield

American Auto Shield reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great Company to Work for

Was okay.

Jobs at American Auto Shield

American Auto Shield reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at American Auto Shield

American Auto Shield reviews FAQs