American Express reviews

4.1

82% would recommend to a friend

(18,652 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,652 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a great company to work with, awesome benefits.

Cons

The Management is not great, Org changes are brutal and difficult to process.

2.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

brand devalued at a higher rate

Cons

poor management style with imbalance structure

Viewing 310 - 312 of 18,652 Reviews

Glassdoor has 22,011 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.