American Express reviews

4.1

82% would recommend to a friend

(18,658 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,658 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Feb 6, 2026

Run

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Maybe the pto but that’s been you can actually take it

Cons

Calls are back to back no help!

5.0
Feb 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance offers great 9-5 lifestyle.

Cons

Not challenging enough but its ok

Viewing 382 - 384 of 18,658 Reviews

Glassdoor has 22,017 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.