Is American Express a good company to work for as a Senior Client Development Manager?

Senior Client Development Manager professionals working at American Express have rated their employer with 4.0 out of 5 stars in 472 Glassdoor reviews. This is a lower than average score with the overall rating of American Express employees being 4.1 out of 5 stars. Search open Senior Client Development Manager Jobs at American Express now and start preparing for your job interview by browsing frequently asked Senior Client Development Manager interview questions at American Express .

Does American Express pay Senior Client Development Manager employees well?

Senior Client Development Manager professionals rate their compensation and benefits at American Express with 4.0 out of 5 stars based on 472 anonymously submitted employee reviews. This is 2.5% better than the company average rating for salary and benefits. Find out more about Senior Client Development Manager salaries at American Express.

How happy are Senior Client Development Manager professionals working at American Express?

72% of Senior Client Development Manager employees at American Express would recommend their employer to a friend. This rating has increased by 2% in the past 12 months. Senior Client Development Manager professionals have also rated American Express with a 3.4 rating for work-life-balance, 4.3 rating for diversity and inclusion, 3.9 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at American Express?

Analyst (565) , Manager (543) , Software Engineer (504) , Director (491) , Business Analyst (438) , Customer Care Professional (437) , Customer Service Representative (416) , Senior Manager (390) , Senior Analyst (293) , Travel Consultant (288) , Assistant Manager (221) , Project Manager (219) , Team Leader (189) , Product Manager (180) , Financial Analyst (155)

What are the pros of working at American Express according to real employee reviews?

"There are always people and teams you can get along with and have a good work/life balance." ((in 2636 reviews)); "Employees have autonomy to achieve in a results driven culture and great flexibility provided to staff in my area;" ((in 1600 reviews)); "Amex offers great benefits as well and you can tell they care about their employees." ((in 1591 reviews)); "Most of the people are great; I built great friendships with a lot of the people there." ((in 1003 reviews)); "Good pay and very free" ((in 758 reviews))

What are the cons of working at American Express according to real employee reviews?

"Base salary was low but once commission kicked in it was well worth the wait." ((in 480 reviews)); "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" ((in 438 reviews)); "So if your team manager is good then you are good and if you get a bad manager then life is hell." ((in 216 reviews)); "Limited growth opportunities and learning" ((in 120 reviews)); "too much office politics leads to too many incompetent employees that bypass company policies." ((in 93 reviews))

American Express Senior Client Development Manager reviews

4.0

72% would recommend to a friend

(472 total reviews)

Stephen J Squeri

68% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (472 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Senior Manager, Client Development employees have rated American Express with 4.0 out of 5 stars, based on 472 company reviews on Glassdoor. This indicates that most Senior Manager, Client Development professionals have a good working experience there. American Express is rated in line with the average (within 1 standard deviation) by Senior Manager, Client Development professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

472 reviews

3.0

Aug 16, 2012

platinum customer service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great salary and benefits.The prescription plan offers free maintenance and vitamins.

Cons

No support from team leaders or upper management. Huddle/meetings constantly cancelled due to high call volumes. Customer surveys rank/rate you even though the survey is clearly not yours. You are still countable for the survey.

1.0

Aug 14, 2012

Not what they make it appear to be during orientation

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great pay Ok benefits Diversified atmosphere

Cons

Upper Management won't take ownership of their faults, very political company

3.0

Aug 1, 2012

Overall good company. Each division can make the experience very different.

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good people, with an atmosphere of striving for better. Most employees feel very proud of being a part of Amex and have long tenure in the company. Lots of virtual positions. Layoffs are not common and only happen under extenuating circumstances.

Cons

When joining, get in as high as possible as it is easy to get boxed in at certain levels. Like most companies now days,advancement is very difficult with politics involved and a scorecard of results that can make or break you regardless of how good you are since there are always components that are not within your control. Salaries compared to competitors such as Visa, MasterCard, JPMorgan are lower.

Viewing 463 - 465 of 472 Reviews

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