American Express reviews

No support from team leaders or upper management. Huddle/meetings constantly cancelled due to high call volumes. Customer surveys rank/rate you even though the survey is clearly not yours. You are still countable for the survey.

Salaried employees working at the company are subject to rank and yank type performance reviews. Management in the Financial Crimes Reporting Unit is completely inept. They hired people managers instead of people who actually know how to do the work. This place is ripe with favorites, if you aren't one, good luck to you. The technology in the phoenix office is so out of date the phones look like the original prototype for avaya systems. I could have made this shorter and just told you to picture every terrible thing you have ever experienced at an old job or your current job, roll that into one company, and that is what you get when you work for American Express in Phoenix, AZ