American Express reviews

4.1

82% would recommend to a friend

(18,686 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,686 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Jun 9, 2012
Recommend
CEO approval
Business Outlook

Pros

The job is completely home based. No work related transportation costs, vehicle wear & tear or money spent on work attire. The company provides all the office equipment and they pay $75/month to cover internet and telephone. The call center is open everyday so setting your schedule should be a breeze. Advancement at home is possible or transistion to one of the on-site locations anywhere in the world. You are apart of a team.

Cons

You are committed to the schedule you create for 1-2 years so choose wisely. Like any job you may be asked to work holidays. Working at home is still working. If you like chit-chatting with co-workers all day this isn't the job for you. Yes, you do still need a babysitter (not a con just a reality).

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Glassdoor has 22,048 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.