American Express reviews

4.1

82% would recommend to a friend

(18,686 total reviews)
avatar

Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,686 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Jun 6, 2012

Ethics

Recommend
CEO approval
Business Outlook

Pros

When closing the Greensboro Center putting over 1000 associates out of a job some were given the opportunity to relocate to Salt Lake City, Ft Lauderdale Florida, and AZ..

Cons

After relocating a percentage were then terminated.

4.0
Jun 6, 2012

Great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Possibilty to improve really fast in the campany

Cons

low salary for a financial company

3.0
Jun 6, 2012

ok place to work

Recommend
CEO approval
Business Outlook

Pros

work culture is very nice.respect for people.good compensation.

Cons

Management should be sensitive towards the employees who have left too. andf help them to get their accounts setlled .It shoulkd not be out of sight out of mind.You are so customer centric that you do folllowup calls and C-SAT calls but what about the employees satisfaction. It really hurts after given my sweat and blood to the company for 4.5 years that it took 1 year for my clearance account to settle.leaders were least bothered.no follow up....

Viewing 17938 - 17940 of 18,686 Reviews

Glassdoor has 22,048 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.