Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      American Express

      Engaged Employer

      American Express reviews

      4.1

      82% would recommend to a friend

      (18,679 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      80% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,679 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      Feb 10, 2012

      I enjoyed working for a strong global brand and gaining experience working with people all over the world.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      strong global brand, opportunities to expand into other areas, competitive salaries and benefits, strong executive leadership

      Cons

      The company is not especially strong at creating an inclusive environment for remote employees. They put a lot of emphasis on being a progressive employer in this way, but their actions don't always match their words.

      2.0
      Feb 9, 2012

      It's a mix of both positive and negative attributes

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent training especially on the phone Rich incentives(as long as you meet/exceeds the metrics) Always something going on(so many committee you can join in) Excellent work development and support(concrete action plan) Very positive coach(mine was, she was the best in my entire career) Diverse workforce/culture(like World University)

      Cons

      Favoritism (most get promoted because of who they knows not what you know) Phoney people(esp those that are band 30- they think their higher than Ken Chenault) Constant fear of letting go (don't be surprise if your cube mate be gone the following day) Highly stressful job(constant monitoring of your metrics) Big brother house(keeping track of your time/got to write my time even going to bathroom, so I can make it up)

      4.0
      Feb 8, 2012

      Great company, mostly good people.

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Brand, many opportunities for professional development, ability for movement within the organization, somewhat flexible, established performance review process, ability to work from home in some groups

      Cons

      Very political organization, Networking and really go out of your way to know other people is necessary for movement upwards and overall success. This sometimes produces perception of unfair people.

      Viewing 18010 - 18012 of 18,679 Reviews
      Related searches: American Express jobs | American Express salaries | American Express benefits | American Express interviews | American Express conversations
      ReviewsAmerican Express reviews

      Glassdoor has 22,041 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.