American Express reviews

4.1

82% would recommend to a friend

(18,658 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,658 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Sep 3, 2011
Recommend
CEO approval
Business Outlook

Pros

Bonus opportunity for good to great performance. Bonuses can reach several thousand every month. Lots of vacation time, more than any other co right off the bat. Expectations are clear and if you do your job, no one bothers you.

Cons

Too many changes in protocol. Change is very frequent and is not always communicated well. Direct leaders are not always knowledgeable and many lack basic leadership skills. Difficult to get schedules not including weekend hours. About twice a year entire departments bid for new schedules based on performance. if your performance is not top 25%. schedules very undesirable. Promotions are given as temporary positions. Many times they decide they do not want to make the position permanent, and you have to go back to your old job, even after 6 months or longer of being in the new position.

4.0
Sep 1, 2011

FP&A

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture People Work/Life Opportunities Advancement

Cons

Money Industry Systems Benefits Matrix

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Glassdoor has 22,017 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.