American Express reviews

4.1

81% would recommend to a friend

(18,693 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,693 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Jun 29, 2015
Recommend
CEO approval
Business Outlook

Pros

there are absolutely no pro's!

Cons

- legacy systems - humiliating expectations of workload for reps - internal company processes are out dated and inefficient - bad salary - bad company image and reputation

5.0
Jun 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Interesting, great hours, a lot of opportunities, great benefits/hours

Cons

Slow to innovate, too much politics

5.0
Jun 25, 2015

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture, smart people, fantastic brand, high degree of work/life balance, no facetime, flexible working, customer comes first

Cons

Bureaucratic, sluggish when it comes to innovation, very conservative in decision-making, very hierarchical (esp, in US), compensation is low relative to peer comanies

Viewing 18115 - 18117 of 18,693 Reviews

Glassdoor has 22,059 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.