American Express reviews

4.1

82% would recommend to a friend

(18,648 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,648 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Feb 2, 2011

Mediocre and mundane

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Relative job security...low level of stress...decent time off policy...option of working from home...decent people to work with

Cons

Low pay...low tech...pretentious PMP process...difficult to market self after tenure at this company... gradual deterioriation of fringe benefits (insurance, office space)

2.0
Jan 31, 2011
Recommend
CEO approval
Business Outlook

Pros

The pay and your fellow full time units. Management at all levels can't even do your job yet they tell you how to do it. The can't even use the software.

Cons

Management says they care but they don't. Were are known as FTU. Which stands for Full Time Unit. 3 years JD Power best cust service and we got a muffian and juice. How much di Ken Chenualt and his management get? A lot morte I'm sure. Like they need the extra money.

Viewing 18169 - 18171 of 18,648 Reviews

Glassdoor has 22,007 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.