American Express reviews

4.1

82% would recommend to a friend

(18,648 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,648 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Jan 24, 2011
Recommend
CEO approval
Business Outlook

Pros

Family feel with co workers. Great compensation compared to other call centers. Excellent benefit package. Fortune 500 company that takes care of their employees.

Cons

Center is closing in 2011. Other than that there really is no downside to American Express. Thought I would be there until retirement.

4.0
Jan 24, 2011

Good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The brand, the senior leadership

Cons

Salary is not that competitive

4.0
Jan 24, 2011
Recommend
CEO approval
Business Outlook

Pros

Great training program, the name is well respected throughout the industry, especially the marketing function. Few better places to start

Cons

As with any large company there was a large bureaucratic management structure that really inhibited fast innovation. To be expected though

Viewing 18178 - 18180 of 18,648 Reviews

Glassdoor has 22,007 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.