American Express reviews

4.1

82% would recommend to a friend

(18,685 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,685 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Feb 16, 2015
Recommend
CEO approval
Business Outlook

Pros

good work-life balance, nice facilities, great co workers

Cons

questionable mgmt with no formal education, lack of strategy. village ann boy's club type of mentality

2.0
Feb 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Interesting Projects - exciting projects to get involved with mainly US driven Good work life balance - they aren't expected people to put in massive hours consistently Respectful culture - people are generally pretty easy to get on with

Cons

Too many processes getting in the way of innovation Too much of a laid back culture

4.0
Feb 10, 2015

Best place to work

Recommend
CEO approval
Business Outlook

Pros

1) One feels honored to work for such a respected brand 2) Continuous training constantly keeps improving one as a professional and as a person as well

Cons

• Management has great expectations to deliver so one feels pressurized

Viewing 18184 - 18186 of 18,685 Reviews

Glassdoor has 22,048 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.