American Express reviews

4.1

82% would recommend to a friend

(18,647 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,647 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Jan 3, 2011

Very good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great culture, career development opportunities, work life balance, a lot of career related training, a lot of different support groups

Cons

long commute to the city, very large organization and sometimes hard to navigate and get things done, salary is not competitive in NYC

3.0
Dec 22, 2010
Recommend
CEO approval
Business Outlook

Pros

Work experience at American Express was fast paced and interesting.

Cons

Work experience at American Express personel performed the duties of multiple persons without benefit of compensation.

2.0
Dec 21, 2010
Recommend
CEO approval
Business Outlook

Pros

Salary package offered is comparetively better than what any of the similar company's offer, its a brand that carries effect and an impression of being the best in its field. Not only an impression but its the truth as well.... Would also like to say here, Was definetely proud of the director of our process. He well deserved to be called the director of american express india operations. cheers to you SIR just incase anytime you get to read this review.

Cons

Being the best in the industries the technology used is comparetively old. The communication channels are not proper. The middle management is not up to the mark as it should be. People are treated as workers and not employees.

Viewing 18190 - 18192 of 18,647 Reviews

Glassdoor has 22,005 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.