American Express reviews

4.1

82% would recommend to a friend

(18,680 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,680 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Dec 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Excellent Benefits Good environment, nice facilities. Perfect place for a person who like challenges

Cons

Lack of effective communication Head quarters in Mexico City, so some benefits as special training or health programs were not reachable. Also the opportunities to progress to a more senior role were just moving to Mexico City, in Guadalajara are just customer service at the airport lounge or sales.

4.0
Nov 25, 2014

Quick Career Growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Quick career growth with promotions every few years (2 to 3) on maintaining minimum performance. - Good work-life balance - Pay competitive

Cons

- Very hierarchical - Lots of politicking needed to survive - Upper management not very smart, needs significant push to get through ideas.

Viewing 18205 - 18207 of 18,680 Reviews

Glassdoor has 22,042 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.