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      American Express

      Engaged Employer

      American Express reviews

      4.1

      82% would recommend to a friend

      (18,642 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by demographic groups

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,642 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      19K reviews
      5.0
      Oct 19, 2010

      A+

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The hierarchy is virtually nonexistent - you can reach out to anyone of any level in any department. it makes it an amazing company to work for if you're ambitious.

      Cons

      The bureaucracy that comes with such a large company can sometimes be a pain to deal with. The pay is not exceptional.

      4.0
      Oct 18, 2010

      American Express Low In Pay High In Benefits

      Acquisition executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Being part of a large corporation provides the employee with a lot of opportunity, but also a lot of competition. Depending on the department, you can get reimbursed for tuition. American Express is very involved in the community and really preaches work life balance. American Express really stands out on a resume. Also the business leaders are very very approachable and I have personally met all of the Senior Leadership or my organization and Ken Chenault.

      Cons

      The economy has really hits the perks of the job hard. The health care used to be really good and made up for the low salary, but American Express has recently moved to a Health Savings Account and cut the health care benefits drastically to cut costs. They've tried to offset this by giving the employee $500 to use towards health care costs, but it's nothing compared to what it was. The Corporate Card division has a very low salary compared to the competition and the organizational behaviors are more centered on promotion based on who you know and not what you know or what you acheived. Promotions are very political and very nepotistic.

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      Glassdoor has 22,000 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.