American Express reviews

4.1

82% would recommend to a friend

(18,641 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,641 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Aug 16, 2010
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits, incentive payouts for meeting goals and nice people.

Cons

Lots of lay offs, a fearful work enviroment when you don't know if you are going to have a job.

3.0
Aug 15, 2010
Recommend
CEO approval
Business Outlook

Pros

Good work-life balance, "nice" culture, looks good on a resume, opportunity to work across several groups, good benefits package, lots of paid time off

Cons

No one is leaving the company so very little opportunity for advancement, all strategy now passed down from the executive level, very little empowerment of the people closest to the customer, many consider writing the PowePoint 'deck' the end of the process

Viewing 18241 - 18243 of 18,641 Reviews

Glassdoor has 21,999 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.