American Express reviews

4.1

82% would recommend to a friend

(18,675 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,675 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Mar 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Amex take care of their own, and a very team driven. You're are made to feel part of something working there. Good basic salary and clearly defined working hours

Cons

Every single aspect of the role had to be checked with multiple stakeholders so it would take months to get simple things approved. Worst commission/bonus structure I have come across in 6 years in the business. The middle management team are completely unrealistic about their market position, competition and forecasts.

5.0
Mar 3, 2014

Awesome

Recommend
CEO approval
Business Outlook

Pros

Awesome work culture Very good enviornment Great leaders

Cons

compensation is less but enviornment is great

4.0
Feb 27, 2014

customer care professional

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great place to work , flexible

Cons

as such no negative issue is there

Viewing 18277 - 18279 of 18,675 Reviews

Glassdoor has 22,037 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.