American Express reviews

4.1

82% would recommend to a friend

(18,658 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,658 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Feb 23, 2013
Recommend
CEO approval
Business Outlook

Pros

People in the organization are very professional. Company offers the opportunity to change and try out different roles, which helps employees broaden their skills and experience.

Cons

Sr. management's aggressiveness dont match the aspirations. Payments industry is changing fast but Amex lags competition. Very risk averse company. None of the the bets it had made from acquisition standpoint seem to have worked. There is good bit of deadwood that shall be cleaned up to make organization more nimble and agile.

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Glassdoor has 22,017 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.