American Express reviews

4.1

82% would recommend to a friend

(18,655 total reviews)
avatar

Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,655 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Jan 21, 2013

Life at Amex

Recommend
CEO approval
Business Outlook

Pros

Culture. It's a company that cares about it's employees

Cons

It can be very hierarchical and bureaucratic.

5.0
Jan 20, 2013

An Amazing Journey

Recommend
CEO approval
Business Outlook

Pros

A Company that keeps its promise.

Cons

I have spent over 8 years with Amex & If there were any I wouldn't have lasted that long.

5.0
Jan 18, 2013

Sales Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company provides extremely good work life balance. Is a very solid and well respected brand to work for. Significant learning opportunities.

Cons

Can be painfully slow adapting to marketplace changes leading to loss of marketshare thereby creating additional unwanted pressure on employees. Some systems and processes are ancient.

Viewing 18328 - 18330 of 18,655 Reviews

Glassdoor has 22,014 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.