American Express reviews

4.1

82% would recommend to a friend

(18,652 total reviews)
avatar

Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,652 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Oct 2, 2012
Recommend
CEO approval
Business Outlook

Pros

There are a lot of benefits to work here. For example, there's always something new or invigorating happening at work. Friday fun exists, for example. Monetarily, the pay is good for the city that I live in.

Cons

Not transparent. Misleading information about your salary on the offer letter. Allow there to be more understanding about job responsibilities and don't be so rigid about it.

3.0
Sep 28, 2012

It was okay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very staff oriented policies and procedures. Being an employee is great in American Express. From the moment you join you are taught that you are creme-de-la-creme.

Cons

It was good, but it was better to be out early as Amex does not encourage individual thinking or creativity. It programs you to be a factory worker and the brainwashing that you are the best following the best process is so great that if people have spent too long in there, they spend the rest of their lives believing it.

Viewing 18358 - 18360 of 18,652 Reviews

Glassdoor has 22,011 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.