American Express reviews

4.1

82% would recommend to a friend

(18,641 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,641 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Feb 2, 2012
Recommend
CEO approval
Business Outlook

Pros

The company culture is one of openness and opportunity. The management supports employees to not only succeed at American Express but also at life. The culture also supports a very good work life balance. Everyone has moved away from Lotus Notes!

Cons

The company is very large which creates a lot of layers for changes to be made. In the IT department it is sometimes hard to move projects along.

4.0
Jan 30, 2012
Recommend
CEO approval
Business Outlook

Pros

world recognition,good benefits, transfer possibilities,management are very down to earth and eou asy to speak with when you need to,

Cons

the company sometimes rests on its laurels and oes not try new things until pushed against a wall .some times they may need to get a younger perspective.

Viewing 18451 - 18453 of 18,641 Reviews

Glassdoor has 21,999 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.