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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,624 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,624 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      5.0
      Mar 1, 2009

      Strong Talent, bureaucracy abounds - if you can navigate this place is for you!

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      The diverse set of talent across the organization, helps to keep you exposed to new ideas and forces you to understand your own career inspirations/direction as many folks just know what they want to do when they 'grow up'. Pay is reasonable and if you are in marketing this is a premier brand to take with you anywhere.

      Cons

      In a word, bureaucracy. Amex is the premier expert in creating silos and tearing down ease of work in order to increase the complexity of doing business. Many times the ideas are sound and might even make sense, until you've been around a while and its clear that politics are usually the biggest drivers for centralizing or decentralizing (and back again) a specific organization. The fact that we are in a very challenging time almost allows this type of behavior to go on, the best power players will survive, those with less skill will be posting on LinkedIn...

      4.0
      Mar 1, 2009

      good company for fresh graduate

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is good to work for this company when you are fresh graduates. It gives you the time and resource to learn and accumulate experience. Pays are decent especially for Phoenix life. I am very proud to have my first job landed there. I just hope this company can survive through this financial crisis. And such a big company is managed pretty well comparing to other big company.

      Cons

      Work and life balance. I know some groups are really overwhelmed. Some employees are not happy for long hours work. Outsourcing is another problem employees have to face. India site create more competition.

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      Glassdoor has 21,979 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.