American Express reviews

4.1

81% would recommend to a friend

(18,607 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,607 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Apr 7, 2013
Recommend
CEO approval
Business Outlook

Pros

1. Good work life balance. 2. People working over here are very professional. 3. Comfortable working environment.

Cons

1. There are too many things outside the BAU which one needs to do, employee development , useless sessions, too many meetings (which hardly helps but you have to participate in it anyway) 2. Slow growth rate.

5.0
Nov 28, 2012

Great Place to work.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Approachable leadership team who are willing to listen * Consistent with the messages they deliver across the business * Work life balance *Professionalism

Cons

*leadership team can be quite 'clicky' across different business units- which sends the message it is who you know, not what you know that is important to get a promotion.

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Glassdoor has 21,961 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.