Is American Red Cross a good company to work for?

American Red Cross has an overall rating of 3.3 out of 5, based on over 5,277 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 50% of employees would recommend working at American Red Cross to a friend and 47% have a positive outlook for the business. The best reviews about American Red Cross have been left by employees working as Lifeguard , Blood Donor Ambassador and Internship .

Does American Red Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, American Red Cross employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at American Red Cross. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at American Red Cross?

50% of American Red Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Red Cross 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at American Red Cross?

Phlebotomist (170) , Account Manager (113) , Volunteer (103) , Mobile Phlebotomist (83) , Disaster Program Manager (69) , Intern (60) , Manager (55) , Disaster Program Specialist (50) , Donor Recruitment Representative (45) , Collections Specialist (43) , Instructor (42) , Lab Technician (41) , Team Supervisor (41) , Director (39) , Supervisor (38)

What are the pros of working at American Red Cross according to real employee reviews?

"The Red Cross volunteers are great people to work with and the chapters function much like a family unit." ((in 427 reviews)); "Good benefits and meet lots of cool donors." ((in 229 reviews)); "Great Coworkers and Supivisors" ((in 108 reviews)); "They’re training was good for those who never had phlebotomy experience before and even for those who were already a phlebotomist." ((in 83 reviews)); "Organization has a great mission" ((in 63 reviews))

What are the cons of working at American Red Cross according to real employee reviews?

"Poor management led to poor results for the program I was working on" ((in 321 reviews)); "Pay is low and there is an expectation to be thrown into the job very quickly." ((in 290 reviews)); "Long hours and often with short notice due to emergencies." ((in 146 reviews)); "No work/life balance (it's required that you still check and respond to emails while on PTO)." ((in 130 reviews)); "leadership is poor and not supportive" ((in 111 reviews))

What are employees saying about American Red Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Red Cross layoffs and their outlook for job security at American Red Cross in 2026.

What are the top reviewed American Red Cross locations?

Washington , Charlotte , Philadelphia , New York , Los Angeles , Portland , Atlanta , Saint Louis , Douglasville , Columbus , Saint Paul , Baltimore , Omaha , Dallas , Chicago , Detroit , Pomona , Cleveland , Tucson , Louisville , Salt Lake City , Richmond , Nashville , Boston , San Diego , Madison , Dedham , Norfolk , Lansing , San Francisco

American Red Cross reviews

3.3

50% would recommend to a friend

(4,620 total reviews)

Gail McGovern

69% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,620 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

5K reviews

1.0

Aug 12, 2008

Payng unnecessary managment

Emergency relief manager

Recommend

CEO approval

Business Outlook

Pros

for the American RedCross ..none there is a "waste " of donated income in satisfying salary requirement for, suposedely, ad-honorem Board member positions. who are taking care of the " International Insititution" as a personal company, just taking value on the appearances and not in real productive field work!. lack of the universal and independance principles, due to having been too closely related to Armed Forces, which gives to the Principle of Universality and Neutrality a bad name internationally, There is the main reason wem the American Red Cross, have lost it " prestige" we once had with our sister federartions

Cons

lack of the universal and independance principles, due to having been too closely related to Armed Forces, which gives to the Principle of Universality and Neutrality a bad name internationally, There is the main reason wem the American Red Cross, have lost it " prestige" we once had with our sister federarations,\ if they really beleive in the Priciples, their performance should be towards inproving our acctions towards our communities ( groups) not individuals

4.0

Aug 6, 2008

Overall good employer but with some setbacks.

Sceduler

Recommend

CEO approval

Business Outlook

Pros

The benefits packages are excellent. Not only are they inexpensive, but they are easily accessible through Human Resources if you have any dilemmas. The pay seems to be competetive with similar positions in other companies. It is easy to take pride in your work knowing that everyday you are saving lives. Most of the people that you work with are decent folks. Loyaly to the employees on just about every level is definitely above average. There are plenty of "personal time off" days given to each employee. They are accrued mostly through time worked and increase with time. After 4 years I have about 5 weeks per year PTO.

Cons

I have noticed throughout my time under the umbrella of the American Red Cross that often promotions are given to individuals that are less qualified than others due to favoritism. Communication between different levels, whether from national to regional or region to district, is sometimes non-existent. The breakdown comes from a constant overload of changes that we bring on ourselves in order to make ourselves better. It is done in good conscience but without any forethought to the follow through or consequences of said changes. Many times the changes fail to go through in some regions or districts and then becomes a huge problem due to that lack of communication. Also at times the changes contradict other changes that have been implemented which makes it impossible to do the job correctly.

2.0

Jul 11, 2008

Good mission, bad management

Development associate

Recommend

CEO approval

Business Outlook

Pros

The American Red Cross has a noble mission which it delivers much like the postal service--in any weather (physical, political and financial). There's always name recognition when I tell people where I work.

Cons

Lack of accountability from senior management to hourly workers; over-analyzing everything; inability to empower staff to make their own decisions so we have to go up to the senior vice president sometimes for a routine question;

Viewing 4609 - 4611 of 4,620 Reviews

Top companies for "Compensation and Benefits" near you

DTE Energy

3.5★Compensation & Benefits

UNICEF

3.9★Compensation & Benefits

FHI 360

4.0★Compensation & Benefits

Seneca Family of Agencies

3.5★Compensation & Benefits

Jobs at American Red Cross

Donor Recruitment Account Manager (Marshall, MN)

Blood Product Storage and Distribution Technician

Blood Product Storage and Distribution Technician

3rd Shift Lead Blood Product Storage and Distribution Technician