-Timecard and ticketing system is a bit antiquated, but understanding how vast of an undertaking it would be to update, it's still very functional and I can live with it. I understand that AE has a full-time team of developers constantly updating the intranet, so maybe eventually the ticketing system will receive an overhaul.
-Wish there was more time for group events outside of work. Perhaps give managers an entertainment budget for team-building events each quarter. There are employees on my team that have been there for almost a year that I still haven't really gotten to know.