Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Amica Insurance

      Engaged Employer

      Amica Insurance reviews

      3.9

      74% would recommend to a friend

      (1,020 total reviews)
      avatar

      Edmund (Ted) Shallcross III

      81% approve of CEO

      74% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Compensation and benefits

      4.0

      Culture & values

      3.9

      Work/Life balance

      3.9

      Senior management

      3.8

      Career opportunities

      Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,020 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Oct 15, 2025

      Claims

      Claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great local claims office management and coworkers. Good health insurance. Hybrid work.

      Cons

      Lower pay compared to other carriers. Frequent changes in priority and workflows.

      avatar
      Amica Insurance Response
      6mo
      Thank you for your review and recommendation! We’re happy to know that you had a great experience with your colleagues during your time at Amica, and that you enjoyed our hybrid work opportunities. We appreciate your feedback regarding pay. Please note that our total rewards package is a balance of pay and benefits that we’ve found to be competitive in our industry. We welcome you to reach out to us at employeefeedback@amica.com if you have additional details or feedback you’d like to share. Thank you again.
      4.0
      Oct 13, 2025

      Great Comapany, Generous Benefits

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I really enjoyed my time working for Amica Insurance. Unfortunately the pandemic really impacted my department making it a difficult place to work. I did leave during the pandemic, but I’m sure things are back to status quo. I was paid very well, and had frequent raises, many bonuses. They had lots of fun events and activities all free to employees and sometimes their family members too. Health insurance was great too, and very affordable. Generous vacation days, paid holidays off. Cafeteria food was subsidized by the company and super cheap. If you got the “healthy option” it was even less. The culture was great and I truly did enjoy my time there. The CEO is a kind man who takes care of his people. He works right on campus along side everyone else and will frequent company outings and activities. It was hard to see the pandemic take its toll.

      Cons

      Systems were a bit outdated, and when they did try to update them, it was not a fun experience. They are a bit behind in the times with technology in some departments. Schedules could be better, but holidays off was much appreciated.

      avatar
      Amica Insurance Response
      6mo
      Thank you for taking the time to share such detailed feedback about your experience on Glassdoor. We appreciate the kind words about our company culture, benefits, pay, and the time off that we offer! Please know that we greatly appreciate the feedback we receive from our employees, and although you no longer work with the company, we welcome you to email us at employeefeedback@amica.com regarding your comments about technology and scheduling. We look forward to hearing from you so we can learn more about your experience! Thank you again.
      3.0
      Oct 5, 2025

      compliance

      Compliance analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly place to work and quiet.

      Cons

      Lacking technology, sometimes stuck in the old way of doing things.

      avatar
      Amica Insurance Response
      6mo
      Thank you for your review and recommendation. We’re glad to hear that you’ve found Amica to be a friendly place to work. Regarding our technology, we’d welcome the opportunity to speak to you to learn more about your concerns. If you’re interested, could you please email us at employeefeedback@amica.com? Thank you again.
      Viewing 43 - 45 of 1,020 Reviews
      Related searches: Amica Insurance jobs | Amica Insurance salaries | Amica Insurance benefits | Amica Insurance interviews
      ReviewsAmica Insurance reviews

      Glassdoor has 1,070 Amica Insurance reviews submitted anonymously by Amica Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Amica Insurance is right for you.