Is Amica Insurance a good company to work for?

Amica Insurance has an overall rating of 3.9 out of 5, based on over 1,075 reviews left anonymously by employees. This rating has increased by 10% over the last 12 months. 74% of employees would recommend working at Amica Insurance to a friend and 75% have a positive outlook for the business. The best reviews about Amica Insurance have been left by employees working as Senior Account Manager , Associate Sales Representative and Associate Customer Service Representative .

Does Amica Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Amica Insurance employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Amica Insurance. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Amica Insurance?

74% of Amica Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amica Insurance 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Amica Insurance?

Customer Service Representative (63) , Account Representative (49) , Claims Adjuster (40) , Account Manager (35) , Associate Account Representative (27) , Sales Representative (20) , Claims Representative (17) , Customer Service Representative (CSR) (15) , Associate Customer Service Representative (12) , Senior Account Manager (12) , Adjuster (11) , Sales Associate (11) , Associate Sales Representative (10) , Customer Care Representative (8) , Intern (7)

What are the pros of working at Amica Insurance according to real employee reviews?

"There are great benefits and admittedly it's hard to remember them all in order to take advantage." ((in 201 reviews)); "Atmosphere and people are great." ((in 70 reviews)); "Coworkers are great and makes the day go by fast." ((in 40 reviews)); "Good work life balance in here" ((in 36 reviews)); "Solid company with excellent reputation and training." ((in 36 reviews))

What are the cons of working at Amica Insurance according to real employee reviews?

"Poor management; No upward movement available; behind the industry in products." ((in 48 reviews)); "Low pay and busy work mostly" ((in 41 reviews)); "Account managers have begged for years to be paid for 40 hours like other underwriters within the industry but to no avail." ((in 30 reviews)); "A good example of this is work from home which is currently at one day a week because upper management believes employees need to be in the office to sustain our "culture"." ((in 23 reviews)); "Bad upper management." ((in 19 reviews))

What are employees saying about Amica Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amica Insurance layoffs and their outlook for job security at Amica Insurance in 2026.

What are the top reviewed Amica Insurance locations?

Lincoln , Providence , Houston , Austin , Raynham , Frisco , Denver , Phoenix , Atlanta , Spokane Valley , Orlando , Westborough , Raleigh , Henderson , Sugar Land , Costa Mesa , Boston , Columbia , Rochester , East Hartford , Glastonbury , Spokane , Lake Oswego , Greenville , Duluth , Albany , Fairport , Concord , Hartford , Liberty Lake

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Amica Insurance

Amica Insurance reviews

3.9

74% would recommend to a friend

(1,025 total reviews)

Edmund (Ted) Shallcross III

81% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Compensation and benefits

4.0

Culture & values

3.9

Work/Life balance

3.9

Senior management

3.8

Career opportunities

Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,025 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

May 2, 2022

Decent company to work for

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

good management and supervisors. accommodate vacations well

Cons

Slow to adapt to a changing employee environment poor pay compared to similar insurance carriers

Amica Insurance Response

Thank you for your review and recommendation! When it comes to Amica’s pay, please know that our total rewards package is based on a balance between pay and benefits that we’ve found to be competitive in our industry. If you’d like to offer additional feedback, we’d welcome the opportunity to speak with you. Please feel free to email us at employeefeedback@amica.com. Thank you.

4.0

Apr 10, 2022

Decent

Senior apd adjuster

Recommend

CEO approval

Business Outlook

Pros

Great benefits. Pension, 401k, good work culture

Cons

We all know we’re the lowest paid compared to other insurance companies.

Amica Insurance Response

Thank you for the review and the positive comments about Amica’s benefits and company culture! When it comes to pay, we maintain a total rewards philosophy comprised of a balance between pay and benefits. Together, this package is competitive in our industry. Based on the feedback we received from our employees, we now offer increased work from home flexibility for a number of positions. If you have any additional feedback you’d like to share, please feel free to reach out to us via email at employeefeedback@amica.com. Thank you.

3.0

Feb 25, 2022

Tide of changes

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay flexibility Bonuses Holidays Schedule

Cons

Change in procedure Management staff Over worked and overlooked

Amica Insurance Response

Thank you for you review. We’d like the opportunity to get in touch with you to learn more about the feedback you shared in your review. If you’re interested, please email us at employeefeedback@amica.com. Thank you.

Viewing 454 - 456 of 1,025 Reviews

Jobs at Amica Insurance

Associate Customer Care Representative

Associate Customer Care Representative

Associate Customer Care Representative

Associate Customer Care Representative - Flex

Associate Customer Care Representative