Amica Insurance reviews

3.9

74% would recommend to a friend

(1,020 total reviews)
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Edmund (Ted) Shallcross III

81% approve of CEO

74% positive business outlook

Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,020 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Jun 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice people overall, management is helpful and easy to talk to

Cons

Customers can be rude and have questions that take a long time to answer

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Amica Insurance Response
11mo
Thank you for taking the time to review Amica on Glassdoor! We appreciate the feedback about your former co-workers and managers, and thank you again for sharing your experience.
5.0
Jun 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Strong company culture and reputation within the industry Excellent benefits Opportunities for growth Paid training and tuition reimbursement Good work/life balance Great people

Cons

Typical challenges that come with high-volume customer service operations, but company is very supportive in working through these.

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Amica Insurance Response
11mo
Thank you so much for the five-star review and all of this wonderful feedback! We’re so glad to hear that you’ve been enjoying Amica’s benefits and opportunities for growth, and we’re happy to know that you’ve experienced a strong and positive company culture here. Thank you again for taking the time to share this on Glassdoor!
2.0
Jun 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule - Tuesdays and Fridays work from home.

Cons

Pay is on the low end.

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Amica Insurance Response
1y
Thank you for your review and the feedback about hybrid positions at Amica. We would greatly appreciate the opportunity to learn more about your experience and any other feedback you may have. Could you please send us an email at employeefeedback@amica.com with some insight into your experience? Thank you.
Viewing 55 - 57 of 1,020 Reviews

Glassdoor has 1,070 Amica Insurance reviews submitted anonymously by Amica Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Amica Insurance is right for you.