Is Amica Insurance a good company to work for?

Amica Insurance has an overall rating of 3.9 out of 5, based on over 1,073 reviews left anonymously by employees. This rating has increased by 10% over the last 12 months. 74% of employees would recommend working at Amica Insurance to a friend and 75% have a positive outlook for the business. The best reviews about Amica Insurance have been left by employees working as Senior Account Manager , Associate Sales Representative and Associate Customer Service Representative .

Does Amica Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Amica Insurance employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Amica Insurance. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Amica Insurance?

74% of Amica Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amica Insurance 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Amica Insurance?

Customer Service Representative (63) , Account Representative (49) , Claims Adjuster (40) , Account Manager (35) , Associate Account Representative (27) , Sales Representative (19) , Claims Representative (17) , Customer Service Representative (CSR) (15) , Associate Customer Service Representative (12) , Senior Account Manager (12) , Adjuster (11) , Sales Associate (11) , Associate Sales Representative (10) , Customer Care Representative (8) , Intern (7)

What are the pros of working at Amica Insurance according to real employee reviews?

"There are great benefits and admittedly it's hard to remember them all in order to take advantage." ((in 204 reviews)); "Atmosphere and people are great." ((in 71 reviews)); "Coworkers are great and makes the day go by fast." ((in 43 reviews)); "Great training and great surpevisors." ((in 40 reviews)); "Good work life balance in here" ((in 34 reviews))

What are the cons of working at Amica Insurance according to real employee reviews?

"Low pay and busy work mostly" ((in 49 reviews)); "Poor management; No upward movement available; behind the industry in products." ((in 49 reviews)); "Account managers have begged for years to be paid for 40 hours like other underwriters within the industry but to no avail." ((in 31 reviews)); "No way to work from home." ((in 24 reviews)); "Bad upper management." ((in 20 reviews))

What are employees saying about Amica Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amica Insurance layoffs and their outlook for job security at Amica Insurance in 2026.

What are the top reviewed Amica Insurance locations?

Lincoln , Providence , Houston , Austin , Raynham , Frisco , Denver , Phoenix , Atlanta , Spokane Valley , Orlando , Westborough , Raleigh , Henderson , Sugar Land , Costa Mesa , Boston , Columbia , Rochester , East Hartford , Glastonbury , Spokane , Lake Oswego , Greenville , Duluth , Albany , Fairport , Concord , Hartford , Liberty Lake

Amica Insurance reviews

3.9

74% would recommend to a friend

(1,023 total reviews)

Edmund (Ted) Shallcross III

81% approve of CEO

75% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,023 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

5.0

May 29, 2024

Great Company!

Associate national service representative

Recommend

CEO approval

Business Outlook

Pros

Great pay, benefits to start.

Cons

Raises and promotions have gotten slim since 2016.

Amica Insurance Response

2y

Thanks so much for the five-star review! We’d be happy to discuss your feedback regarding raises and promotions with you directly. If you’re interested, please email us at employeefeedback@amica.com so we can schedule some time to speak with you. Thank you.

4.0

May 28, 2024

Potential Career

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

structured hours great work environment WFH days

Cons

micromanagement stressful calls lack of knowledge

Amica Insurance Response

2y

Thank you for the feedback about your hours, the ability to work from home, and the environment that you work in! We really appreciate your review. Please know that we welcome the opportunity to learn more about any areas in which you feel more knowledge is required, so please email us at employeefeedback@amica.com if you have additional feedback to share. Thank you again for your review!

5.0

May 24, 2024

Amica is a great company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

people. best coworkers and management Ive ever had in this office. awesome team and everyone helps each other out generous benefits and PTO Work-life balance. Work stays at work 2 days/week remote Clear goals and expectations Management cares about you as a person and they prioritize being available, supportive and transparent more than anything Ive ever seen before

Cons

no major cons about the company

Amica Insurance Response

2y

Thank you for the five-star review! We’re so glad to hear you recommend Amica, and we appreciate knowing that you’re glad to be working here. Thank you again for taking the time to share this feedback about work-life balance, our benefits, and your co-workers on Glassdoor!

Viewing 646 - 648 of 1,023 Reviews

Jobs at Amica Insurance

Associate Customer Care Representative

Associate Customer Care Representative - Flex

Associate Customer Care Representative

Associate Customer Care Representative

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