Is Amica Insurance a good company to work for?

Amica Insurance has an overall rating of 3.9 out of 5, based on over 1,072 reviews left anonymously by employees. This rating has increased by 10% over the last 12 months. 74% of employees would recommend working at Amica Insurance to a friend and 75% have a positive outlook for the business. The best reviews about Amica Insurance have been left by employees working as Senior Account Manager , Associate Sales Representative and Associate Customer Service Representative .

Does Amica Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Amica Insurance employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Amica Insurance. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Amica Insurance?

74% of Amica Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amica Insurance 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Amica Insurance?

Customer Service Representative (63) , Account Representative (49) , Claims Adjuster (40) , Account Manager (35) , Associate Account Representative (27) , Sales Representative (19) , Claims Representative (17) , Customer Service Representative (CSR) (15) , Associate Customer Service Representative (12) , Senior Account Manager (12) , Adjuster (11) , Sales Associate (11) , Associate Sales Representative (10) , Customer Care Representative (8) , Intern (7)

What are the pros of working at Amica Insurance according to real employee reviews?

"There are great benefits and admittedly it's hard to remember them all in order to take advantage." ((in 205 reviews)); "Atmosphere and people are great." ((in 68 reviews)); "Coworkers are great and makes the day go by fast." ((in 43 reviews)); "Solid company with excellent reputation and training." ((in 38 reviews)); "Good work environment" ((in 24 reviews))

What are the cons of working at Amica Insurance according to real employee reviews?

"Low pay and busy work mostly" ((in 52 reviews)); "Poor management; No upward movement available; behind the industry in products." ((in 50 reviews)); "Account managers have begged for years to be paid for 40 hours like other underwriters within the industry but to no avail." ((in 34 reviews)); "Then you get penalized by having 1 of your 2 work from home days taken away because you can't meet unrealistic expectations." ((in 24 reviews)); "Bad upper management." ((in 20 reviews))

What are employees saying about Amica Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amica Insurance layoffs and their outlook for job security at Amica Insurance in 2026.

What are the top reviewed Amica Insurance locations?

Lincoln , Providence , Houston , Austin , Raynham , Frisco , Denver , Phoenix , Atlanta , Spokane Valley , Orlando , Westborough , Raleigh , Henderson , Sugar Land , Costa Mesa , Boston , Columbia , Rochester , East Hartford , Glastonbury , Spokane , Lake Oswego , Greenville , Duluth , Albany , Fairport , Concord , Hartford , Liberty Lake

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Amica Insurance

Amica Insurance reviews

3.9

74% would recommend to a friend

(1,022 total reviews)

Edmund (Ted) Shallcross III

81% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Compensation and benefits

4.0

Culture & values

3.9

Work/Life balance

3.9

Senior management

3.8

Career opportunities

Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,022 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Jan 27, 2023

Great company

Lead hris analyst

Recommend

CEO approval

Business Outlook

Pros

Benefits, culture, pay, competent coworkers have generally been working together for a long time, makes for great teams.

Cons

Some aspects of culture - can be slow moving.

Amica Insurance Response

Thanks so much for the five-star review! We appreciate your recommendation and all the feedback you shared about Amica’s benefits, culture and pay, along with the comments about your co-workers. If you have any additional feedback you’d like to share with us, don’t hesitate to reach out to us at employeefeedback@amica.com. Thank you again!

5.0

Jan 24, 2023

Great place to work

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Supportive management, great benefits and good people

Cons

Workload and time management in claims

Amica Insurance Response

Thank you for the five-star review and recommendation! We’re glad to hear that you enjoy Amica’s benefits and management, along with your co-workers. Thank you for your feedback about your experience in Claims as well. If you’d like to expand on any of the thoughts you shared in your review, we’d welcome the opportunity to speak with you further. Please feel free to email us at employeefeedback@amica.com. Thank you again!

5.0

Jan 17, 2023

The Best Place to Work

Assistant supervisor

Recommend

CEO approval

Business Outlook

Pros

There are many great things about AMICA. However, a few things that are particularly important to me are philanthropy as well as the way the company works endlessly to create inclusion. Lastly, I'm not just a number, being with the company for over 4 years has allowed me to work in various locations all of which my efforts never went unnoticed.

Cons

I personally don't have any cons about the company.

Amica Insurance Response

Thank you for the five-star review and recommendation! We believe strongly in giving back, along with our Diversity, Equity and Inclusion programs, and we’re happy to hear that meaningful philanthropy and inclusion are important to you as well. We appreciate all of your feedback about your experience at Amica, and we invite you to share any additional comments you may have by emailing us at employeefeedback@amica.com. Thank you again!

Viewing 724 - 726 of 1,022 Reviews

Jobs at Amica Insurance

Associate Customer Care Representative

Associate Customer Care Representative - Lisle, IL

Associate Customer Care Representative - Flex

Associate Customer Care Representative

Associate Customer Care Representative