Amica Insurance reviews

3.9

74% would recommend to a friend

(1,022 total reviews)
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Edmund (Ted) Shallcross III

81% approve of CEO

75% positive business outlook

Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,022 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Aug 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Customer centric. Good Management. Work Life balance. Good Working culture.

Cons

None that I have seen so far as there are minor challenges in whatever you do but as long as you can find a way out that gives you an edge.

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Amica Insurance Response
3y
Thank you for your review! This is great feedback, and we’re happy to hear your positive comments about Amica’s company culture. Thank you again!
5.0
Aug 23, 2022

Family Company

Recommend
CEO approval
Business Outlook

Pros

I have been with Amica 36 years and have considered Amica and my co-workers part of my family. While no company is perfect Amica does care about it's workers and that is something important.

Cons

A lot of changes to business model which is good and bad.

5.0
Aug 19, 2022
Recommend
CEO approval
Business Outlook

Pros

We're actively encouraged to say "yes"(by every level of management from your Team Lead all the way up to the CEO) to the customer wherever we can possibly justify it within the limits of the policies we sell.

Cons

With that being said, this is insurance and a call center. Days can get tedious and downright aggravating if you don't have a real talent for customer service and de-escalation.

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Amica Insurance Response
3y
Thank you for your five-star review, and for taking the time to share these thoughts about Amica. We appreciate your feedback!
Viewing 754 - 756 of 1,022 Reviews

Glassdoor has 1,072 Amica Insurance reviews submitted anonymously by Amica Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Amica Insurance is right for you.