Amica Insurance reviews

They lie about caring (in general). The Claims Examiners are condescending and out of touch. Claims Executive Dept always turns the engagement survey back on middle management when the bad results are because they don’t listen. There’s only 2 people in the claims dept with real decision making ability and they’re completely out of touch.

1. You had to be at your desk with your calendar reviewed, emails checked, and computer on and ready to answer calls before you clocked in. So the moment you clocked in if your computer rang you could take a call to assist someone. Again, you had to do all this before you even clocked in. 2. It didn't matter if there was a car accident and you were stuck in traffic or there was an unplanned emergency. You had to use PTO for every minute you were late no matter the reason. 3. You have to come to work with a change of clothes because you don't know until the day of when you get to your desk that you got picked to attend a meeting at the main office with corporate and business casual turns into business formal. 4. You get training for 2 ish weeks, and then you only get actual call training with trainer for 2 days before they leave you to it. 5. If you have a long call and take a while to write all the notes for it they will message you asking why you haven't taken another call yet. 6. They pushed out a new program and didn't train anyone how to use it. That whole morning half the system was crashed because no one could figure it out and it wasn't working properly. 7. Team meetings held zero value. You didn't learn anything or go over anything important you played word association games and talked about a success and failure you had in the week. 8. They offer incentives for good health and working out and have a company gym, but you don't actually have alot of time to use them on your breaks/lunch.