Amica Insurance reviews

3.9

74% would recommend to a friend

(1,021 total reviews)
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Edmund (Ted) Shallcross III

81% approve of CEO

74% positive business outlook

Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,021 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Mar 26, 2014

Good starting job...if you have NO experience in insurance field

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere and people to work with, good (not great) benefits, good lower level management, good sales and bonus structures, informative training procedures,

Cons

Policies and procedures for time off are archaic, compensation for prior experienced individuals, work load, upper level policies, penalize employees for using company provided sick time

5.0
Mar 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Medical benefits, 401k matching and success sharing, high ethical standards, freedom to adjusters in making claim handling decisions and exceptions for customers when warranted. I started long ago when all benefits were free-employees paid nothing for medical benefits! They started having employees contribute before I left but even that was nothing compared to what other companies have their employees pay for medical! In addition the medical benefits I had with Amica are better than most companies there was hardly ever a time where I was billed to pay for portions of medical treatment. Amica is truly a company with integrity and high ethical standards and that spills over into their claims handling and processes. They care about their employees and their customers. I found claims handling very easy with Amica as the mindset was truly that the customer comes first. There is absolutely no doubt in my mind why Amica wins the JD Power award for excellent customer service year after year! When you handle claims with the customer satisfaction at the forefront everything else falls into place! I always felt that Amica cared about me as an employee and valued my work there. You can't say that about a lot of employers.

Cons

Compensation needs to be looked at a little closer for all levels to ensure pay schedules for all positions are in line with other companies within the industry.

Viewing 964 - 966 of 1,021 Reviews

Glassdoor has 1,071 Amica Insurance reviews submitted anonymously by Amica Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Amica Insurance is right for you.