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      Amica Insurance

      Engaged Employer

      Amica Insurance reviews

      3.9

      73% would recommend to a friend

      (1,022 total reviews)
      avatar

      Edmund (Ted) Shallcross III

      81% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,022 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      1K reviews
      3.0
      Aug 11, 2018

      Too many negative changes

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, fair bonus structure, flexible work schedule

      Cons

      I worked at Amica for 4 years. This was a great place to work for a couple of years at first but then micromanagement started. They even installed a blow horn to go off whenever there were calls in cue. The noise was very loud and caused more stress on the people who were already on the phone talking to customers. This company only cared about me while I was a top performing sales rep. As soon as my work began declining because of the work environment they created I started seeing unfair disciplinary actions. Also they are always switching management around which makes for inconsistent information on procedures. All the co-workers and management that made the office bearable either left or transferred out of this office and I was unjustly let go soon after they left. Very difficult to be promoted and the only way to climb up the corporate latter is to be able to relocate every year or so all over the country.

      avatar
      Amica Insurance Response
      7y
      Thank you for sharing your thoughts. We are not aware of any devices being used to make noises when there are calls in the queue. We strive to create a positive and comfortable work environment in our offices. Regarding your comments about relocation, while being able to relocate to our different branches does provide more opportunities for promotion, it is not mandatory for upward mobility here at Amica. We’re always listening and would like hear more about the concerns you’ve listed. If you’re interested, please send us additional details by emailing EmployeeFeedback@amica.com.
      3.0
      Jan 19, 2018

      Treats employees well, but old school culture is pervasive & irritating

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hours- family friendly. I worked on their digital program, and staying past 5 was unusual. This is the best feature of working there. Benefits- health insurance premiums were very reasonable, company gym membership was super cheap Compensation- slightly below marketing, but acceptable given the hours.

      Cons

      Culture is old school- their dress code is dated and there are electric shoe polishers in most men's bathrooms. Even though I had work from home access, I could only do it one day a week and it had to be the same day (even if there was a snow storm). Senior management- many have been at Amica their entire career, because Amica prefers to promote from within. They're generally averse to new ideas and have no expertise from other companies. It was difficult to envision a dynamic career in a stagnant environment.

      avatar
      Amica Insurance Response
      8y
      Thank you for your review and feedback. The safety of our employees is of utmost importance to us. We have closed the office in the very recent past to prevent employees from traveling in dangerous conditions, and our inclement weather policy affords employees the flexibility to elect to arrive late or remain out of work if they feel that travel conditions to the office are too hazardous. While we do promote from within, we also hire people from outside of our company, in all departments and across all levels of the organization. We greatly value the skill and talent that both our employees and those outside of our company bring to the table. Thank you.
      1.0
      Jul 2, 2016

      Anonymous

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paid vacation, paid holidays, 5 paid sick days per yr

      Cons

      Low pay. High work volume with high stress. Management is not interested in employee suggestions. Management is out of touch with what actually happens out on the floor. Company recruits kids straight out of college with no insurance experience to join management. No advancement opportunities unless you are one of the select few college kids recruited. They don't want anyone with prior insurance experience that can point out all the things they are doing wrong. They want things done their way whether it's correct or not. No real training. Company claims they they provide the best customer service to their customers and truly value their employees but it's all propaganda.

      Viewing 103 - 105 of 1,022 Reviews
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      ReviewsAmica Insurance reviews

      Glassdoor has 1,072 Amica Insurance reviews submitted anonymously by Amica Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Amica Insurance is right for you.