Amica Insurance reviews

3.9

73% would recommend to a friend

(1,022 total reviews)
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Edmund (Ted) Shallcross III

81% approve of CEO

74% positive business outlook

Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,022 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Sep 7, 2021

It was ok

Recommend
CEO approval
Business Outlook

Pros

Said they would give you time to adjust, no hurry at all.

Cons

Pandemic started, they kept pushing us for more sales even though lost customers called to cancel policies. The company wanted us to push for more policies , didn’t understand it was a pandemic and people needed to save money,

3.0
Aug 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Amica has a great reputation in the industry. Having Amica on your resume makes you pretty marketable. As a mutual company Amica employees bend over backwards for its customers. Amica employees are always told to do the right thing - ethics are very important at Amica. Amica offers strong benefits - solid 401k plan & good health insurance. Most people at Amica are incredibly nice.

Cons

The major downside about working in the claims department at Amica is the workload. Amica boasts a 37.5 hour workweek. I know plenty of Amica adjusters (working in various branches) and I’ve never met anyone who works 37.5 hours. A typical workweek for claims adjusters averages 50 hours (if you want to stay on top of your claims) and in CAT (catastrophe) season it gets worse. It’s a known problem that Amica claims employees (claims representatives as well as adjusters) are burning out and quitting, which explains why there are so many job openings. If you don’t mind working the excess hours year round then you’ll be really happy here. Keep in mind the adjuster position is salaried, thus there is no OT pay (except during very select days during CAT season, when you’ll get a flat $150 - gross - for each full CAT day worked).

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Amica Insurance Response
4y
Thank you for your review and for sharing kind comments about Amica’s reputation in the industry and our benefits. Please know that we are actively hiring and training employees where our Claims Department needs are. If you have any feedback or would like to share additional details with us directly, please feel free to email us at employeefeedback@amica.com
1.0
Jul 23, 2021

Pyramid Scheme

Recommend
CEO approval
Business Outlook

Pros

Free lunch during covid and that’s absolutely it

Cons

Horrible pay Over worked Under paid Management plays favorites Micromanaging

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Amica Insurance Response
4y
We’re sorry to hear you feel this way. We regularly review our career lattice to ensure that there are ways to grow at our company and we strive to create an environment in which everyone is treated equally, so we’d like to get in touch with you to discuss the concerns you raised in your review. Please email us at employeefeedback@amica.com so we can learn more. Thank you.
Viewing 145 - 147 of 1,022 Reviews

Glassdoor has 1,072 Amica Insurance reviews submitted anonymously by Amica Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Amica Insurance is right for you.