Is Amtrak a good company to work for?

Amtrak has an overall rating of 3.6 out of 5, based on over 1,483 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 71% of employees would recommend working at Amtrak to a friend and 59% have a positive outlook for the business. The best reviews about Amtrak have been left by employees working as Intern , Engineer and Coach Cleaner .

Does Amtrak pay their employees well?

According to anonymously submitted Glassdoor reviews, Amtrak employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Amtrak. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Amtrak?

71% of Amtrak employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amtrak 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Amtrak?

Intern (41) , Railroad Conductor (32) , Electrician (29) , Customer Service Representative (26) , Locomotive Engineer (24) , Coach Cleaner (22) , Lead Service Attendant (20) , Reservation Sales Agent (20) , Engineer (19) , Manager (18) , Project Manager (16) , Journeyman Electrician (14) , Conductor (13) , Trackman (12) , Train Conductor (12)

What are the pros of working at Amtrak according to real employee reviews?

"Good benefit and decent paid" ((in 191 reviews)); "Union job with good pay ($28.67) per hour in Mechanical department as of 2017." ((in 187 reviews)); "Great team and people." ((in 75 reviews)); "Good salary and tips" ((in 30 reviews)); "Good for Work life balance" ((in 29 reviews))

What are the cons of working at Amtrak according to real employee reviews?

"Long hours and unexpected over time" ((in 37 reviews)); "Too many managers get in the way" ((in 35 reviews)); "Poor leadership and financially unstable" ((in 25 reviews)); "Culture is terrible." ((in 23 reviews)); "To much nepotism, they tend to promote ,younger people" ((in 21 reviews))

What are employees saying about Amtrak layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amtrak layoffs and their outlook for job security at Amtrak in 2026.

What are the top reviewed Amtrak locations?

Washington , Philadelphia , New York , Chicago , Los Angeles , Wilmington , Riverside , Seattle , Boston , Oakland , New Orleans , Phila , Beech Grove , Long Island City , Lancaster , Miami , Atlanta , Bear , Sacramento , Baltimore , Newark , Lorton , Albuquerque , Providence , Portland , Harrisburg , Odenton , Long Is City , New Brunswick , Kansas City

Skip to content Skip to footer

Notifications

Amtrak

Amtrak reviews

3.6

71% would recommend to a friend

(1,274 total reviews)

Stephen Gardner

70% approve of CEO

59% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.8

Diversity & inclusion

3.5

Career opportunities

3.3

Culture & values

3.2

Work/Life balance

2.9

Senior management

Amtrak has an employee rating of 3.6 out of 5 stars, based on 1,274 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Nov 23, 2020

Amtrak autotrain

Utility worker

Recommend

CEO approval

Business Outlook

Pros

Good pay Insurance Benefits Good coworkers Free rides to most cities in the country

Cons

Promotion take awhile Getting furloughed during natural disasters

4.0

Oct 17, 2020

Great Place to work

Carmen

Recommend

CEO approval

Business Outlook

Pros

Pay, Insurance, work enjoinment, and weekends off

Cons

Unfair treatment and next to impossible to move up from within unless your part of the social circle. Management reminds me of high school bullies.

1.0

Sep 21, 2020

Jump on a train of career derailment

Management

Recommend

CEO approval

Business Outlook

Pros

Absolutely the worse company to work for

Cons

Poor management, toxic work environment, unethical practices, outdated technology, employees fight constantly and no promotion opportunities.

Viewing 418 - 420 of 1,274 Reviews

Top companies for "Compensation and Benefits" near you

Union Pacific

3.5★Compensation & Benefits

ALSTOM

3.5★Compensation & Benefits

Norfolk Southern

3.5★Compensation & Benefits

CSX

3.9★Compensation & Benefits

Jobs at Amtrak

Chef - On Board Customer Service - 90348593 - Chicago

Electrician Journeyman - 90028043 - Seattle

MACHINIST JOURNEYMAN (diesel/auto mechanic) - 90351879 - Rensselaer

Amtrak reviews FAQs

Reviews Amtrak reviews

Amtrak

Amtrak reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Amtrak autotrain

Great Place to work

Jump on a train of career derailment

Top companies for "Compensation and Benefits" near you

Jobs at Amtrak

Amtrak reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Amtrak reviews FAQs

Jobs at Amtrak