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      Amtrak

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      Amtrak reviews

      3.5

      70% would recommend to a friend

      (1,272 total reviews)

      Stephen Gardner

      69% approve of CEO

      54% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.4

      Career opportunities

      3.3

      Culture & values

      3.1

      Work/Life balance

      2.8

      Senior management

      Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      Aug 10, 2015

      Not for the thin-skinned.

      Trackman
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay for zero education requirements, but requires a strong body, thick skin, and a steady head on your shoulders. 10 free round-trip Amtrak tickets a year.

      Cons

      Definitely the poorest ran company I've worked for outside of contracting out to UP (which was really bad). WAY too many newbies being made to feel like they're hot stuff for having one hour of seniority over someone else. Management pulled from various sectors and put into foreman positions on tie gangs without having every worked as a groundman. HORRIBLY (and I can't stress that enough) MAINTAINED EQUIPMENT. Seriously, for being federally funded, it's INCREDIBLE how bad the machinery is.

      2.0
      May 17, 2015

      Badly mismanaged

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company still has vestiges of good benefits: medical is good, time off is decent, retirement is very good. The people are uncommonly loyal to the brand and community of railroaders. Many try to do a good job every day.

      Cons

      Management is poor. Managers are often unskilled in their roles, and help is non existent. Craft supervisors tend to be poor leaders, and allow the "tail to wag the dog". Laziness is allowed to develop in certain areas. Overtime is battled but measures to stop it are easily avoided. Technology adoption is without a clear leader or direction. Projects can run late or over budget with little consequences for business leaders.

      Viewing 73 - 75 of 1,272 Reviews
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      ReviewsAmtrak reviews

      Glassdoor has 1,480 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.