Amtrak reviews

3.5

70% would recommend to a friend

(1,272 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Mar 5, 2015

Good work

Recommend
CEO approval
Business Outlook

Pros

Ability to work independently and having flexibility.

Cons

No growth. No recognition. Management do not take employee input. Consultants are king.

4.0
Sep 24, 2014
Recommend
CEO approval
Business Outlook

Pros

Good compensation and benefits. Invests in training,

Cons

Management protects those they like the best.

avatar
Amtrak Response
11y
Thank you for providing this feedback. We appreciate the opportunity for improvement!
3.0
May 25, 2014
Recommend
CEO approval
Business Outlook

Pros

Free train travel, especially in the north-east is a huge plus.

Cons

People and processes are inefficient and slow. Very little accountability. Way too many managers, directors, business heads, etc. and very few work horses to do the grunt of the work. Growth is based on others retiring or quitting and rarely on personal strength. Thereby, people in leadership are in high positions because of lack of choice rather than personal strength.

Viewing 79 - 81 of 1,272 Reviews

Glassdoor has 1,480 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.