Amtrak reviews

3.6

70% would recommend to a friend

(1,273 total reviews)

Stephen Gardner

68% approve of CEO

58% positive business outlook

Amtrak has an employee rating of 3.6 out of 5 stars, based on 1,273 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Dec 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Ride the train for free, and offers a retirement plan and 401K

Cons

The company typically lays-off employees and retains contractors. Management is very clique based and lack qualifications.

4.0
Dec 12, 2016

Good place to work

Recommend
CEO approval
Business Outlook

Pros

Nation wide seniority. Where ever Amtrak run you can transfer there without loosing seniority. You can literally change the weather if you like. Live in Chicago work in Florida in the winter.

Cons

Communication can be better. Management can get better. As every company goes through this hiring from within people who work the field and know the job instead of people of the streets

3.0
Dec 7, 2016

Human Capital

Recommend
CEO approval
Business Outlook

Pros

The people are nice. Flexible work schedule. Location was great with easy access to highway.

Cons

The expectation is that people are going to work all day and all night. Budget cutbacks only effect certain people. While 1 section of HC is severely under staffed, overworked, and under paid; other sections hire frequently, give promotions, and get increases. Very top heavy when it comes to management salaries but no support from management for the worker bees. Allow employee entirely too long to learn their jobs, which puts more work on others. Low employee moral. Too many "fake it, tell you make it" attitudes. Benefits are very expensive and crappy.

Viewing 979 - 981 of 1,273 Reviews

Glassdoor has 1,482 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.