Is Amtrak a good company to work for?

Amtrak has an overall rating of 3.5 out of 5, based on over 1,480 reviews left anonymously by employees. This rating has been stable over the past 12 months. 70% of employees would recommend working at Amtrak to a friend and 54% have a positive outlook for the business. The best reviews about Amtrak have been left by employees working as Intern , Engineer and Coach Cleaner .

Does Amtrak pay their employees well?

According to anonymously submitted Glassdoor reviews, Amtrak employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Amtrak. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Amtrak?

70% of Amtrak employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amtrak 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Amtrak?

Intern (41) , Railroad Conductor (32) , Electrician (29) , Customer Service Representative (26) , Locomotive Engineer (24) , Coach Cleaner (22) , Lead Service Attendant (20) , Reservation Sales Agent (20) , Engineer (19) , Manager (18) , Project Manager (15) , Journeyman Electrician (14) , Conductor (13) , Trackman (12) , Train Conductor (12)

What are the pros of working at Amtrak according to real employee reviews?

"Union job with good pay ($28.67) per hour in Mechanical department as of 2017." ((in 205 reviews)); "Good benefit and decent paid" ((in 184 reviews)); "Great team and people." ((in 76 reviews)); "Good salary and tips" ((in 29 reviews)); "Good for Work life balance" ((in 27 reviews))

What are the cons of working at Amtrak according to real employee reviews?

"Long hours and unexpected over time" ((in 37 reviews)); "Too many managers get in the way" ((in 35 reviews)); "Terrible leadership" ((in 24 reviews)); "To much nepotism, they tend to promote ,younger people" ((in 23 reviews)); "Culture is terrible." ((in 20 reviews))

What are employees saying about Amtrak layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amtrak layoffs and their outlook for job security at Amtrak in 2026.

What are the top reviewed Amtrak locations?

Washington , Philadelphia , New York , Chicago , Los Angeles , Wilmington , Riverside , Seattle , Boston , Oakland , New Orleans , Phila , Beech Grove , Long Island City , Lancaster , Miami , Atlanta , Bear , Sacramento , Baltimore , Newark , Lorton , Albuquerque , Providence , Portland , Harrisburg , Odenton , Long Is City , New Brunswick , Kansas City

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Amtrak

Amtrak reviews

3.5

70% would recommend to a friend

(1,272 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.7

Diversity & inclusion

3.4

Career opportunities

3.3

Culture & values

3.1

Work/Life balance

2.8

Senior management

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Jan 29, 2018

Superintendent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

decent pay for no degree. best day of my life was last day at Amtrak. unfortunate it has the potential to be an outstanding company that could crush privately owned competitors and take back what they stole from Amtrak. Oakland Amtrak has the largest untapped potential of any local transportation agency.

Cons

many good workers carrying the load for craft frauds and most of management defies reason. they have a sue us then attitude. Management strategy is if they dont hate you you arent doing your job right. HR is a joke and support this mindset of management? oh, who appointed you again? safety is accomplished with smoke and mirrors. Management will screw you and say its for the operation. dont buy into the lie see something say something = blacklisted for life

4.0

Jun 10, 2017

Doesn't get much better

Lead technical trainer

Recommend

CEO approval

Business Outlook

Pros

Benefits are great Retirement is great Pay is great

Cons

Nepotism is the word of everyday. If you don't know someone it's near impossible to advance in a timely manner. Some management not suited to the job and poorly trained but jobs often awarded on name instead of merit. Forget having a social life if you're not management.

1.0

May 28, 2017

Taking you back in time to 1950

Human resources

Recommend

CEO approval

Business Outlook

Pros

Based on the current direction of the company I cannot think of any. Maybe Rail Road Retirement but you can find that at any Class 1 RR

Cons

Management needs to stand up to the Unions. At best 20 hours of work might be done in a 60 hour work week. Yes guys are milking the system for 20 hours of OT every week. Speaking of the Unions they are toxic. It is split on a generational divide. The over 40 crowd is there to not work and the younger new hires are only in the Union because it's a closed shop. If they do not start working the current Administration with get rid of Long Distance and just keep the NEW because it's the only part of the business that generates a profit.

Viewing 103 - 105 of 1,272 Reviews

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Superintendent

Doesn't get much better

Taking you back in time to 1950

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