Amtrak reviews

3.5

70% would recommend to a friend

(1,272 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Jan 5, 2017

Doing more with less

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The RRB Pension is very good and free train travel for you and your spouse is a great benefit. The Railroad is a interesting business to learn.

Cons

Hiring and firing is fairly regular. Constantly trying to cut cost to the point of not havong enough FTE in the Management departments that run the company. Low budget outsourcing contracts systems are out of the box with no money to upgrade or enhance. Due to lack of management employees many HR functions are falling out of compliance and laws.

3.0
Oct 28, 2016

Scamtrak

Recommend
CEO approval
Business Outlook

Pros

The workload day to day is pretty minimal.

Cons

You are just a number to management, one mess up and you're gone.

2.0
Oct 6, 2016

Good people, but definitely a government org

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Good people who really do want to do right thing * HQ is a great location * Worklife balance - there is literally no need / incentive to work past 5 pm * Good place to work if you are train nerd (you know who you are...)

Cons

* Because of the railroad retirement system, people are inclined to stay longer resulting in a lack of "sought after" talent in the administration side * Since it is a government org, most big decisions are driven more by politics than data. Coming from the management consulting world, I could not handle that * Stale "old" environment A friend of mine said it best - a C-level role at Amtrak is the equivalent of a manager role anywhere else

Viewing 169 - 171 of 1,272 Reviews

Glassdoor has 1,480 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.