Ancestry reviews

3.5

52% would recommend to a friend

(785 total reviews)
avatar

Howard Hochhauser

80% approve of CEO

54% positive business outlook

Ancestry has an employee rating of 3.5 out of 5 stars, based on 785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ancestry employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

785 reviews
2.0
Sep 6, 2018

The good times are history

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good compensation and benefits but it ends there. If I was writing a review for a few years ago, I would say it was the best job I ever had.

Cons

The company would really care for their staff 4-5 years ago, however with the new administration, this changed. The happy workforce disappeared as the company sold its soul to selling DNA kits. There is also little to no progression once you are through the door.

1.0
May 4, 2018

Interview

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good location, but nothing else

Cons

If you'll do some research on their website about their company culture you'll find that they don't allow discrimination, which is great..oh well so I went for an interview and guess what? when I asked why it wasn't possible to work the 9am-5pm shift but only either 7am-3pm or 11am-9pm, they said that the 9am-5pm is ONLY for German and Swedish people ..so much for consistency. Bravo!

1.0
Mar 22, 2018
Recommend
CEO approval
Business Outlook

Pros

free lunch once a week, nice staff

Cons

CSA's are treated like second class citizens. their lunch break is shorter. The job is not billed as a traditional contact centre, which it in fact is in the most basic, mundane sense. In the age of excellent company ethos this 'friendly' company offering its staff free lunch just once a week is not up to scratch. Coffee machine is free but they still use throw away paper cups which shows a lack of foresight for this socially conscious era. They have an outdated approach to customer support. you don't feel valued at all. Lame ethos where you feel you can't critisize company or managment. told on first day that there is no hope for promotion out of sector, I mean no wonder everyone quits

Viewing 661 - 663 of 785 Reviews

Glassdoor has 909 Ancestry reviews submitted anonymously by Ancestry employees. Read employee reviews and ratings on Glassdoor to decide if Ancestry is right for you.